Testimonials

They can configure a switch or build out a VM environment or anything in between. Whether it’s a small project, big project, or comprehensive support, PICS ITech offers it.

PICS ITech offers bang for the buck. In addition to the solid, reliable services they have delivered for the last 20 years, the cost for supporting an operation of our size with over 10 buildings and 2500 staff remains very competitive.

The single biggest benefit to having PICS as a partner is that you are able to concentrate on your business without the constant worry of how your IT systems will handle software, emails, etc. PICS will quickly get your company up and running.

If our staff is not working, we are not generating revenue. PICS ITech understands the importance of uptime and keeping our team productive that’s why they have been our exclusive computer support team for 10 years.

It’s like having an in-house IT department. They’re always upfront and highly responsive. Always courteous, they show up without attitude and get the job done. And with fair predictable pricing too.

Working with PICS ITech has freed me up to concentrate on our clients not our IT systems.

PICS ITech offers us deep, up-to-date technical knowledge well beyond what we could assemble as an in-house staff. Their processes maintain accuracy and allows for quickly resolving issues both complex and rudimentary.

We use PICS ITech to support both our NJ and CO operations and whether remote or local the process is the same.

Love these guys! Very professional from the start! We came just came off an IT Nightmare (left with no IT Support and tons of issues), Brian & all the guys from PICS stepped up and did an excellent job. Being in a service business myself, I understand the importance of a good quality company that truly “Stands behind their service”. They resolved our issues quickly and effectively. For the first time in over 2 years, we can actually start to plan out future IT Services for our company without worrying about nagging daily issues. Thanks so much!

The ITech Service has been a great asset to Active. Working with the ITech team has greatly enhanced our ability to respond to our customers, meet deadlines and maintain uptime.

We have implemented a secure mobile computing environment which allows our field crew to be connected and keeps work records up to date. PICS ITech has also greatly improved the stability of our network.

Quick response today and on several other occasions, great guy! Worked with many other companies over the past twenty-plus years at my last job. Well above any other company I have worked with. Keep up the good work 🙂

Excellent service and value. Response times are quick, and the techs are very knowledgeable. I would recommend PICS to anyone looking for a managed service provider or any additional resources on the IT side.

We have had a very positive experience since hooking up with PICS ITech, their team is very professional and gives us that confident feeling that we are in GOOD hands.

Now I don’t have wear multiple hats as the owner. I have been freed to run the practice, knowing that our IT needs are in very capable hands.

They are responsive to our needs and have just migrated us to a new server infrastructure. I trust PICS ITech with my business and recommend them to my clients.

With PICS ITech you get a consistent approach to service—the phone is answered by a real technician that knows us, our staff and even our clients. Every individual we work with has given us confidence that we made the right decision to go with PICS ITech.

PICS have lived through the growing pains of our expansions and have provided scalable answers to our IT needs. PICS ITech is certainly “Best in Class”, allowing me to concentrate on items that bring success to our business while knowing I don’t need to worry about the behind-the-scenes infrastructure needed to support this growth.

As a service provider too, we know what it’s like to have a true partner. You know as business owners, our businesses never really close. PICS ITech is there for us 24 hours a day, all year long – even on holidays! Their fees are affordable and fair and are clearly presented from day one, never with any unplanned surprises.

We work hand in hand with clients across the country to meet and exceed their goals, working with PICS ITech it feels like a natural extension of our company, it feels hand in hand.

When I founded my company five years ago I needed an IT firm with a strong reputation and deep bench of knowledgeable staff that could give me sound advice on setting up my systems. After reaching out to my industry colleagues and asking for IT company recommendations, it was apparent that PICS ITech was the go-to company. PICS ITech has proven themselves to us over and over the past five years. We recommend them all the time.

With PICS ITech as our IT vendor, we have immediate access to technical support and a fixed monthly rate for budgeting purposes. Besides their immediate response to technical difficulties, PICS offers webinars to teach employees cybersecurity and updates on new technology.

Don’t look any further—this is a team that can ensure cybersecurity and uptime. They are top-rated professionals, the most knowledgeable about advancements in the IT arena.

We know the PICS ITech team is there to help in the event of an emergency. I've been working with PICS ITech for almost 15 years and they've always brought value in the services they provided to us.

Having an IT company that knows manufacturing and our line of business software is a huge competitive advantage for us.

PICS ITech has been servicing and supporting our company for over 20 years and they have truly been more like a partner to us than simply a service provider. Their support staff is knowledgeable and able to quickly fix issues as the arise and they have become part of our friends and corporate family.

Thanks to PICS ITech servicing our hardware, software, data management and support needs over the years , our company has been able to grow without having to worry about the technical infrastructure and support systems that are imperative for seamless growth. I would definitely recommend them.