Testimonials

Ron Alexander

Bang For The Buck And A Team You Can Count On

They can configure a switch or build out a VM environment or anything in between. Whether it’s a small project, big project, or comprehensive support, PICS ITech offers it.

PICS ITech offers bang for the buck. In addition to the solid, reliable services they have delivered for the last 20 years, the cost for supporting an operation of our size with over 10 buildings and 2500 staff remains very competitive.

Ron Alexander
Director of IT
VP at LNK International


Brian Hughes

I Can Concentrate On The Business Instead Of Dealing With Computers

The single biggest benefit to having PICS as a partner is that you are able to concentrate on your business without the constant worry of how your IT systems will handle software, emails, etc. PICS will quickly get your company up and running.

If our staff is not working, we are not generating revenue. PICS ITech understands the importance of uptime and keeping our team productive that’s why they have been our exclusive computer support team for 10 years.

Brian Hughes
Controller
Active Environmental Technologies, Inc.


Timothy Hogan

It’s Like Having an Entire Team of In-House IT

It’s like having an in-house IT department. They’re always upfront and highly responsive. Always courteous, they show up without attitude and get the job done. And with fair predictable pricing too.

Working with PICS ITech has freed me up to concentrate on our clients not our IT systems.

Timothy Hogan
Director of Architecture
InterArch Inc.


Christopher Lange

Trust The Process – Deep And Up To Date Technical Knowledge

PICS ITech offers us deep, up-to-date technical knowledge well beyond what we could assemble as an in-house staff. Their processes maintain accuracy and allows for quickly resolving issues both complex and rudimentary.

We use PICS ITech to support both our NJ and CO operations and whether remote or local the process is the same.

Christopher Lange
President
Intenna Systems


David Peppelman

A Company That Stands Behind Their Service

Love these guys! Very professional from the start! We came just came off an IT Nightmare (left with no IT Support and tons of issues), Brian & all the guys from PICS stepped up and did an excellent job. Being in a service business myself, I understand the importance of a good quality company that truly “Stands behind their service”. They resolved our issues quickly and effectively. For the first time in over 2 years, we can actually start to plan out future IT Services for our company without worrying about nagging daily issues. Thanks so much!

David Peppelman
Jr. Christian Heating and Air


Michael Iles

Greatly Improved Our Ability to Service Our Clients and Meet Deadlines

The ITech Service has been a great asset to Active. Working with the ITech team has greatly enhanced our ability to respond to our customers, meet deadlines and maintain uptime.

We have implemented a secure mobile computing environment which allows our field crew to be connected and keeps work records up to date. PICS ITech has also greatly improved the stability of our network.

Michael Iles
President
Active Remediation


Michael DeLorenzo

Quick Response – Well Above Any Other IT Company

Quick response today and on several other occasions, great guy! Worked with many other companies over the past twenty-plus years at my last job. Well above any other company I have worked with. Keep up the good work 🙂

Michael DeLorenzo
Director of Safety
Mount Construction


Zach Rosenberg

Excellent Service And Value

Excellent service and value. Response times are quick, and the techs are very knowledgeable. I would recommend PICS to anyone looking for a managed service provider or any additional resources on the IT side.

Zach Rosenberg
WebiMax


John Petrongolo

Very Professional - Confident Feeling That We Are In Good Hands

We have had a very positive experience since hooking up with PICS ITech, their team is very professional and gives us that confident feeling that we are in GOOD hands.

John Petrongolo
JPC Group


Girard Pisauro

I Don’t Have to Wear Multiple Hats, I Can Run My Practice

Now I don’t have wear multiple hats as the owner. I have been freed to run the practice, knowing that our IT needs are in very capable hands.

They are responsive to our needs and have just migrated us to a new server infrastructure. I trust PICS ITech with my business and recommend them to my clients.

Girard Pisauro
Pisauro
Levy & Palumbo CPAs


Joseph Sapp

We’re Confident They Know Us and Our Needs

With PICS ITech you get a consistent approach to service—the phone is answered by a real technician that knows us, our staff and even our clients. Every individual we work with has given us confidence that we made the right decision to go with PICS ITech.

Joseph Sapp
COO, Talley Management Group


Warren Plank

Not Just Another Vendor - A Best in Class Partner

PICS have lived through the growing pains of our expansions and have provided scalable answers to our IT needs. PICS ITech is certainly “Best in Class”, allowing me to concentrate on items that bring success to our business while knowing I don’t need to worry about the behind-the-scenes infrastructure needed to support this growth.

As a service provider too, we know what it’s like to have a true partner. You know as business owners, our businesses never really close. PICS ITech is there for us 24 hours a day, all year long – even on holidays! Their fees are affordable and fair and are clearly presented from day one, never with any unplanned surprises.

Warren Plank
Director, A. Fassano & Company


Chuck Hilpl

Like an extension to my company, PICS ITech doesn’t disappoint!

We work hand in hand with clients across the country to meet and exceed their goals, working with PICS ITech it feels like a natural extension of our company, it feels hand in hand.

When I founded my company five years ago I needed an IT firm with a strong reputation and deep bench of knowledgeable staff that could give me sound advice on setting up my systems. After reaching out to my industry colleagues and asking for IT company recommendations, it was apparent that PICS ITech was the go-to company. PICS ITech has proven themselves to us over and over the past five years. We recommend them all the time.

Chuck Hilpl
Founder & Co-Principal at The Hilpl Group, LLC


Anna Fassano

Top Rated Professionals That Keep Us Secure

With PICS ITech as our IT vendor, we have immediate access to technical support and a fixed monthly rate for budgeting purposes. Besides their immediate response to technical difficulties, PICS offers webinars to teach employees cybersecurity and updates on new technology.

Don’t look any further—this is a team that can ensure cybersecurity and uptime. They are top-rated professionals, the most knowledgeable about advancements in the IT arena.

Anna Fassano
CEO
A. Fassano and Company


Bill Soule

Because Schefenacker can now use its system to anticipate customer needs, it saves time and money, and customer ratings have skyrocketed. Our delivery ratings have improved by more than 30 percent.

Bill Soule
IT Director
Schefenacker Vision Systems


Chris Zecca

They Bring Value And Know Our Business

We know the PICS ITech team is there to help in the event of an emergency. I've been working with PICS ITech for almost 15 years and they've always brought value in the services they provided to us.

Having an IT company that knows manufacturing and our line of business software is a huge competitive advantage for us.

Chris Zecca
IT Manager
SCOSCHE


Gail Mazzella

Competition drives down price. To maintain lower price points, companies must cut costs. And the only way organizations can cut costs without compromising quality and integrity is through technology.

Gail Mazzella
IT Director
LNK International


Greg Davis

Great Service - They’ve Become Part of Our Corporate Family

PICS ITech has been servicing and supporting our company for over 20 years and they have truly been more like a partner to us than simply a service provider. Their support staff is knowledgeable and able to quickly fix issues as the arise and they have become part of our friends and corporate family.

Thanks to PICS ITech servicing our hardware, software, data management and support needs over the years , our company has been able to grow without having to worry about the technical infrastructure and support systems that are imperative for seamless growth. I would definitely recommend them.

Greg Davis
Director of Consulting
Active Environmental Technologies


Mike Iles

The ITech Service has been a great asset to Active Environmental. Working with the ITech team has greatly enhanced our ability to respond to our customers. We have implemented a secure mobile computing environment as well as greatly improved the stability of our network.

Mike Iles
President
President Active Environmental Technologies, Inc.


…new client of PICS ITech - they jumped in on the reorganization of the company, coping effectively with a facility move, phone and utility service transfers, relocation of the server room, and restart multiple factory management systems, without the support of the prior in-house IT group. They mobilized a small army and got us moved, up and running, despite everything with a minimum of drama over a weekend.

Scott Managan
CFO


Time and again for over 10 years PICS/iTech has been the backbone of making possible what it is we do. Without the service that keeps us up-and-running, the fore-thought in planning the resources for our future stability, and the (not-so) occasional “panic attacks” that we put you through; our people and our systems would be in big trouble. Every member of your team deserves our gratitude and appreciation.

Thank You for always being there! PICS ITech remains a valued member of our team.

Warren Plank
Director Sales and Marketing


You are making me look smart……I made a great decision. I just recommended you guys to another museum here in the City. At this point in my career & life; I frankly -professionally and/or personally - never recommend anyone unless I am sure about it...

Bill Smith
CFO
Museum


Love these guys! Very professional from the start! We came just came off an IT Nightmare (left with no IT Support and tons of issues), Brian & all the guys from PICS stepped up and did an excellent job. Being in a service business myself, I understand the importance of a good quality company that truly “Stands behind their service”. They resolved our issues quickly and effectively. For the first time in over 2 years, we can actually start to plan out future IT Services for our company without worrying about nagging daily issues. Thanks so much!

Dave Peppelman
General Manager


PICS ITech has been instrumental in streamlining all aspects of our technical services. We are able to operate smoothly and efficiently because of the great service and support that we receive from PICS. They are quick to respond and fix any and all problems that may occur. Each member of the PICS ITech team is committed to solving all of your IT issues. Thank you PICS -- We couldn't do it without you!

Bob James
President


Quick response and worked with Gareth today and on several other occasions, great guy!  Worked with many other companies over the past twenty plus years at my last job. Well above any other company I have worked with. Keep up the good work:)

Mike DeLorenzo
The Mount Group


“The relationship with PICS ITech has made us more innovative. It has given us the confidence to expand our ideas for how we want to run our business and serve our customers. And it has given us the ability to engage with our customers in a whole new way, as an adviser, which engenders their trust and improves the relationship.”“The relationship with PICS ITech has made us more innovative. It has given us the confidence to expand our ideas for how we want to run our business and serve our customers. And it has given us the ability to engage with our customers in a whole new way, as an adviser, which engenders their trust and improves the relationship.”

Joe Sapp
Associate Director, Association Management Services Division


“Over the many years I have worked with PICS on many projects you have always worked with a sense professionalism, old school work ethic, and a sense of urgency to accomplish every project mission. You have earned the reputation for delivering value to your customers and partners like Eagle.”

Bill Paone
Eagle Consulting and Development

Testimonials-CTA