Problem Steps Recorder PSR.EXE

Lately in the news we have heard a lot about Eyewitnesses and how often they are inaccurate. Eyewitness misidentification plays a role in nearly 75% of the convictions overturned through DNA testing. In supporting our clients we often find that our “eyewitnesses” can sometimes get it wrong too. In this weeks ITech Insights we are going to look at a little known tool that was introduced in windows 7 called the “Problem Steps Recorder” or PSR

What That Windows Key Actually Does

From the time that we were kids it was drilled into us “if you don’t know what a button does, don’t push it”. The standard computer keyboard has 104 buttons, several of which we never touch because… well.. we don’t know what they do. In this weeks ITech Insights I’m telling you about one of these rarely used buttons and letting you in on just what you’re missing by not giving it a tap.

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Creating a Secure Password

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Excel Tips &Tricks Part One

n the Microsoft Office suite of applications Excel is by far one of the most versatile of the bunch. Aside from just handling our day to day number crunching it is one of those programs we often jump in and out of for creating and viewing reports, calculating figures, and sometimes even just managing that office phone list. In this weeks ITech Insights we’re starting the first of a 3 part series of tips and tricks that can help to improve your efficiency in this amazing program.

ITech Insights: Outlook Tips and Tricks

One of the most used applications in any business is Microsoft Outlook. It is often the first application we start up in the morning, and the last one we close out at the end of our day. In this weeks ITech Insights we’re sharing a few tips and tricks to outlook that, just maybe, you don’t know about, that can really help you use this core application more efficiently.

Effectively Managing Those Pesky Passwords

With as many different websites, web services, and online accounts that we use on a day to day basis, it’s no wonder that one of the most common calls we get in the IT field is… ummm I’ve forgotten my password. In this weeks ITech Insights I am sharing two great tools for helping you manage all of those pesky passwords and making lost passwords a thing of the past.

Understanding and Using Auto Archiving in Outlook 2010

Most of us live and die by our email, calendars and address book or in other words what’s stored in our outlook. Over time your Microsoft Outlook mailbox grows as items are created in the same way that papers pile up on your desk. In the paper-based world, you can occasionally shuffle through your documents and store those that are important but that are rarely used. You can discard documents that are less important, such as newspapers and magazines, based on their age. Luckily you can do the same thing with outlook automatically through the process of Auto-Archiving. While most things in office 2010 are easier to use (once you’ve found them) some features can be a little tough to find and may now disabled by default. Auto Archiving is one of them. In this weeks ITech Insights I’ll tell you how to turn it back on and just why it’s so important.

How to Create a Truly Secure PASSWORD

More and more we are putting our personal information into our computers, smartphones, and onto the web. Because of this fact we all know that it’s important to have a good solid password but the problem is just how do you come up with one that is both secure and easy to remember? In this weeks ITech Insights I’m sharing an easy way to come-up with a password that YOU can easily remember but will also be almost impossible for hackers to guess. Show Notes: www.pics-itech.com www.pics.com