What your MSP is doing over the Holidays?

Working over the holidays, we are?

 

It's the life we lead. We work when other people are off. If you are a managed service provider and you provide outsourced IT services, you need to work when your customers are closed.

 

The holidays are always a great time to do large-scale projects in IT. If you have in-house IT staff then you need to have your staff work overnight, on the weekends and often over long holidays when you have down time.

Why a One-Man IT Staff is a Bad Idea

Small businesses face a number of challenges and often operate within very thin profit margins. It takes time to build a clientele, develop a dependable staff, and find your niche in a world of giant conglomerates. For this reason, many small business owners rely on family connections to bridge skills gaps.

How Hourly IT Services are Eating your Profits

 

Have you started to wonder if your hourly IT contractor is fixing your IT problems to the best of his abilities or just band-aiding things to limp you along? Does he seem to be showing up to your work more often, repairing the same issue over and over? We call this model the Break/Fix model.

The New Managed Service Provider – MSP v2.0

 

 

MSPs, or Managed Service Providers, have long been a way to help businesses to shore up weak spots, especially in IT infrastructure. They also provide expertise such as vendor and proposal management or other specific services that companies need, but outsource in order to drop and stabilize their costs.

Good Documentation and why it’s so important?

 

 

There is an old saying in business,  “If it isn't written down, it didn't happen.”

That really is a very good lesson in the importance of good documentation. The legal system is based on evidence, auditors pour over real numbers to assess the financial state of businesses, and detectives assess the innocence of transactions by finding gaps in the written record.

Get Back to Growing Your Success with Managed IT Services

IT issues can create a lot of problems for your business.  Depending on the nature of these issues, they can feel like a never-ending distraction, depleting already-limited company time and money.  By employing a managed IT services provider (MSP), you can devote your company time to daily business and continue focusing on your growth and success.