The Difference Between Disaster Recovery And Business Continuity and Why It’s Essential To Your IT Strategy

Face it—downtime can be one of the most frustrating things you face as a business owner. You can’t afford to lose business, customers, or your reputation because of failed computer systems. That’s why it’s essential to pay close attention to Disaster Recovery (DR) and Business Continuity (BC).

As we enter 2021, almost every business depends on secure, reliable computer systems.

PICS ITech’s Senior Information Technology Management Consultant, Robert Mohr, Chosen Amongst Top 1% of IT Experts to Speak at Digital Maturity Summit 2020

October 12, 2020: PICS ITech’s Senior Information Technology Management Consultant Robert Mohr, has been chosen amongst the top 1% of the world’s Digital Transformation experts to speak at the 2020 Digital Maturity Summit.

Fifteen of the most elite technology experts from around the globe will gather together for the Digital Maturity Summit 2020, a two-day virtual event that will be held on November 18th and 19th.

What your MSP is doing over the Holidays?

Working over the holidays, we are?

 

It's the life we lead. We work when other people are off. If you are a managed service provider and you provide outsourced IT services, you need to work when your customers are closed.

 

The holidays are always a great time to do large-scale projects in IT. If you have in-house IT staff then you need to have your staff work overnight, on the weekends and often over long holidays when you have down time.

Why a One-Man IT Staff is a Bad Idea

Small businesses face a number of challenges and often operate within very thin profit margins. It takes time to build a clientele, develop a dependable staff, and find your niche in a world of giant conglomerates. For this reason, many small business owners rely on family connections to bridge skills gaps.

How Hourly IT Services are Eating your Profits

 

Have you started to wonder if your hourly IT contractor is fixing your IT problems to the best of his abilities or just band-aiding things to limp you along? Does he seem to be showing up to your work more often, repairing the same issue over and over? We call this model the Break/Fix model.

The New Managed Service Provider – MSP v2.0

 

 

MSPs, or Managed Service Providers, have long been a way to help businesses to shore up weak spots, especially in IT infrastructure. They also provide expertise such as vendor and proposal management or other specific services that companies need, but outsource in order to drop and stabilize their costs.

Good Documentation and why it’s so important?

 

 

There is an old saying in business,  “If it isn't written down, it didn't happen.”

That really is a very good lesson in the importance of good documentation. The legal system is based on evidence, auditors pour over real numbers to assess the financial state of businesses, and detectives assess the innocence of transactions by finding gaps in the written record.