There's been a trend in cybercrimes that have plagued businesses during the pandemic. With more and more workers transitioning to home offices, an upswing of 273% in electronic crimes has occurred. Protecting your business is a vital component in combatting these criminals.
One tactic they employ is to prey on the uninitiated and unaware. Social engineering is a manipulation technique to intrude private networks through the use of clever psychology. These infiltrators know your more naive employees will click just about anything.
Internet monitoring will keep your workers a little more conscious of what they click. If you were apprehensive about starting this policy, here are some compelling reasons why you should.
1. Productivity Concerns
How much do you think your employees are working? You're paying them for 8 hours, but can you be sure they're doing anything productive?
You've probably caught a glance or two of your workers' screens. It's often true that they're browsing a website that's completely unrelated to business affairs. In fact, according to studies, an employee does less than 3 hours of work each workday.
It probably doesn't even surprise you that much.
As a boss, you have to strike a perfect line between rule and fairness. Of course, some people are going to stray to a social media website or Amazon to shop. But they really shouldn't do that all of the time.
With internet monitoring, employees are less likely to deviate from work. Knowing that they're being watched at all times is enough to convince them to work, even if you don't demand it.
2. Intrusive Websites
With an influx of cybercrime, the internet has turned into a proverbial minefield. Every link can potentially send an employee to an insecure website.
A lot of people aren't aware of the security threats that lurk in the depths of the web. While it's likely a portion of your onboarding training, employees tend to be huge security risks.
Monitoring their traffic will guide them to safer territories on the web.
3. Who Can You Trust?
Can you trust Gary from accounting? That guy looks pretty suspicious. And you're pretty sure he's been feeding outsiders financial information.
Corporate espionage is a real thing. It's not just a gimmick in movies.
People are always looking to get private data from companies. Whether it's customers' financial info or detrimental trade secrets, you can't be so sure — especially with Gary.
Keeping an eye on your employees is a safety precaution against leaks.
4. Issue Tracking With Internet Monitoring
IT issues are a stereotype for a reason. They're comically common. Until artificial intelligence takes over, human error will always be in the recipe for these tech problems.
Knowing exactly what causes the issue is difficult. There's a lot of reenactment involved when trying to troubleshoot. The IT department will guide your workers through steps to demonstrate the problem, but it's a guessing game if they can recreate it.
Monitoring and tracking will keep a log of the steps. This log is an essential tool in diagnostics. If the IT team can recreate the problem, it's the first step to solving it.
5. Better Team Cooperation
A lot of people are hard to corral. It's a consequence of human nature.
It's also human nature to want to fit in and do as the crowd does. This is the case even if it's going against their inner conscience (good or bad).
Being a team player isn't just something that comes up in interviews. A team is pertinent as a cog in the machine. Without working together, that machine fails and your business comes to a halt.
Monitoring the actions of each team member keeps them more stringent and willing to participate. This goes in-hand with productivity, but it goes a little further than that.
If one person isn't doing their job, others may follow suit. Why should they be hard at work when their cube-neighbor is browsing Instagram? Herd mentality will wreck your business unless you act like the shepherd.
6. Public Relations
One thing you don't want to betray is the customers' trust. People do business with organizations for a couple of reasons. Either it's the best deal economically, or they trust the firm.
If your employees are gallivanting around on the internet or getting into trouble, your clientele's information is at stake. In the last few years, more businesses than you can count have been victims of security breaches and data leaks.
Once your firm's reputation is tarnished with "insecurity rumors," you may as well close up shop. Recovering from a breach is nearly impossible. Monitoring your employees' activity is the best solution to avoid such a devastating event.
7. Avoiding HR Disasters
Whether you like it or not, some people are driven by ill intentions. Humans can be perverse creatures, and that makes for a human relations nightmare.
You can't have your workers browsing inappropriate websites. Some people might not find it offensive, but most will.
Offended people tend to sue. Litigation is just about the biggest thing you want to avoid as a company. It can sink you financially and then tear your reputation to bits.
Keeping your team off of those websites is vital. Not only will this ensure you avoid lawsuits, but it will foster a more friendly environment for all.
Looking for a Managed Security Service Provider?
The internet is a dangerous place. It has so many opportunities for criminals to invade your network and workers to stray. Internet monitoring is the best solution to avoid dangerous waters.
With traffic monitoring, you'll raise productivity and protect against dangerous websites. It can help detect IT issues and malicious insiders. It'll also protect HR and PR catastrophes.
Are you a business owner that's looking to protect their company? Reach out to us, and we'll help you keep your business safe.