Face it—downtime can be one of the most frustrating things you face as a business owner. You can’t afford to lose business, customers, or your reputation because of failed computer systems. That’s why it’s essential to pay close attention to Disaster Recovery (DR) and Business Continuity (BC).
As we enter 2021, almost every business depends on secure, reliable computer systems. It doesn’t matter what size of business you are or what industry you’re in. You rely on technology in order to perform everyday functions.
The Costs of Downtime
You are losing more than just money when your systems experience downtime. In this technology-dominated age, companies are losing productivity, communication, and lose access to important websites. Downtime also hurts your competitiveness. If your site is continuously down, customers will begin to look elsewhere, eventually leading to a damaged reputation.
This is why Business Continuity is so much more important than simple Disaster Recovery practices. You want to prevent downtime instead of recovering from it.
So, what’s the difference?
Business Continuity is a business’ ability to maintain and/or resume business functions quickly after an emergency incident. Disaster Recovery is only one part of Business Continuity. The word “disaster” indicates a situation where continuity has been broken. If you are recovering from a disaster, your computer systems are down. Your business information systems essentially failed. Typical disruptions include planned, unplanned, intentional, and unintentional events.
That’s the big difference between Disaster Recovery and Business Continuity. When hard drives, servers, or networks fail, Business Continuity practices ensure that duplicate systems are in place. When downtime occurs, Business Continuity systems instantly switch to copies of the same data you have been using all along. As a business owner, you’ll be able to sleep better knowing your most critical data is being backed up several times a day.
2 Business Continuity Considerations
Here are two key areas to examine:
1) Consider how important computer systems are to your bottom line. Do you rely on an internet connection for payment? If you lost your customer database, would that immediately impact your business?
2) Pay attention to your storage habits. Make sure all critical data is backed up to a central server in your office AND in another physical location. Your best option for offsite storage usually is a “cloud” backup solution. PICS ITech now offers Cloud Service backup Protection…or what we like to call the “seamless protection package”. This will allow you to back up important communication and file systems such as Microsoft 365 and Google G-Suite.
To help you further understand Business Continuity we have created a step-by-step guide to creating a highly effective small Business Continuity Plan. You can download the guide or contact us today to see how PICS ITech can help you.