For PICS ITech Customers
We have a multi-pronged approach to protect your computer network against this type of attack. In the simplest terms, although this ransomware is all over the media and is truly causing havoc across the globe, the ransomware itself is similar to what we have seen before and what we continue to protect you against. It’s the delivery mechanism and neglect of the computing environment that has unfortunately caught many organizations off guard. We are protecting your machines, your network and in the case of our security bundle customers, we have been training and educating your users to be diligent in their email and downloads.
If you are an Office 365 customer of ours, we also have Microsoft continually scanning incoming email in an attempt to block the messages from even getting to your inbox.
For Everyone Else - Just Don't Click
I suggest you send the following to your employees, friends, and family. You're welcome to copy, paste, and/or edit:
"I'm pretty sure you have seen the news over the last couple of days. Criminal cyber-hackers have released a new strain of ransomware that spreads itself automatically across all workstations in a network, causing a global epidemic. Ransomware essentially locks up all your files and won't unlock them until you pay money to these thieves. If you or a co-worker are not paying attention when using your email and you accidentally open one of these bad guy emails (called phishing email attachments), you might infect not only your own workstation but immediately everyone else's computer too.
Patch it Up!
Microsoft has specific advice for customers on how you can protect your computer. If you are running a current operating system, you should have received the patch for this exploit in March. However, there are many unpatched systems and foolish people still running XP that are prime for this exploit.
When in Doubt, Throw it Out!
Be very careful when you get an email with an attachment you did not ask for. If there is a .zip file in the attachment, do not click on it but delete the whole email. Remember: "When in doubt, throw it out!"
What Should I Do If They Get Me?
If your reading this because you have already clicked on a message and you see the Wanna Cry Ransomware demand on your screen, you should immediately unplug your computer from the network and/or turn off the wireless connection as the infection could spread to other machines on the network.
Talk to your IT provider about your options. Best bet is that you have a full backup of your computer before the infection. Worst case is that you need to pay the ransom.
If we can help you please don't hesitate to reach out to us.