Using Technology to Prevent Millennial Employee Turnover

Using Technology to Prevent Millennial Employee Turnover

Millennials in the workplace simply don't see themselves staying with the company they're working for now. Globally, two-thirds expect to work elsewhere by 2020, according to Deloitte's Millennial Survey 2016.

The United States' millennial generation's itch to leave is very near the global average, but more than seven in ten in the United Kingdom have that expectation--showing that economic climates have little to do with the drive to move on. A staggering 57% of Millennials in senior positions also feel the same way.

Why are they leaving? One item is the mobility factor--three-quarters of the survey respondents want to be able to "work from home or other locations where they feel more productive," and even more want "greater connectivity, such as via tablets and smart phones."

So, how do you prevent this brain-drain for your company? It's time to consider communicating in ways that make sense with and play to Millennial strengths. They genuinely prefer texting over any other communication.

According to, Millennials find phone calls "distracting," "presumptuous," "superfluous," "ineffective," and "time-consuming." They will listen to voicemail, but usually reply to it with a text. In fact, the unspoken etiquette has become texting for permission to call, in order to avoid the presumption.

To keep Millennial talent across the board, businesses may need to consider de-emphasizing landline phones and desktop computers, moving toward BYOD (bring-your-own-device) with systems to manage them like Cisco's Meraki solution.  Having a solution to managed the influx of personal devices is essential to maintaining your corporate network safety.   Start thinking about different ways of communication that this generation will find effective.

It may also be time to trust your workforce and substantially diminish your infrastructure costs by not just allowing, but encouraging working elsewhere than their cubicle or office. A number of firms have found they can literally sell unused buildings by leasing meeting space for those gatherings that have to take place face-to-face, and letting the office towers go.

BYOD, mobility solutions, managed services  as well as robust cloud based servers with secure VPN capabilities, emphasis on laptop computers over desktop, all of these lend themselves to building a vital, productive work-at-home staff.

There can be tremendous IT and infrastructure cost savings in working and communicating the Millennial way.   PICS ITech has extensive experience in using a virtual workforce.   Although we have two offices in NJ and PA we also have a close to 50% of our workforce that works from home.   Contact us at PICS ITech for more information to discuss what your options are for these or other IT processes.