Change Your Comcast Password NOW! (here’s why)

Have a Comcast Email Account? If so, change your password now.

A hacking group, NullCrew FTS, claims to have hacked servers belonging to Comcast and possibly gained access to the user account.

The group announced the successful hack on social mediao outlets. The intrusion is said to have given the group access to Comcast webmail and the master account that manages payment information.

According to, ZDnet and many others. The compromised mail servers apparently run on a groupware email server client called Zimbra, whose Lightweight Directory Access Protocol (LDAP) service contained a local file inclusion vulnerability, which the hackers were able to exploit in order to gain access to the credentials and passwords.


1. If you are one of those who use the same password across different online services, you should immediately change it.

2. Check Comcast Account setting to ensure no secondary users have been created.

3. Take 3 minutes to review our ITech Insights Video demonstrating ways to create secure passwords

Contact us if you need assistance.

Thank you,

PICS ITech Team

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