IT support is not just about running your business - it's about growing it

IT Services and IT Support for Greater Philadelphia Businesses

How Does Your Current IT Company Stack Up

MANAGED IT SERVICES

IT Leadership, Hardware and Software sourcing Centralized Services, System and Network Administration and Help-desk services to make the most of your technology investment.

CYBERSECURITY SERVICES

Leading security technologies, deep network and security expertise with round-the-clock monitoring, management, and remediation.

MANAGED BACKUP AND BUSINESS CONTINUITY

Holistic solutions for data backup, computer image hard drive backup and complete business continuity.

CLOUD SERVICES

Reliable and scalable cloud-computing features to increase productivity, enhance collaboration and strengthen data security.

IT CONSULTING

Customized IT solutions and expert advice to optimize operations, reduce costs and provide your services more efficiently.

HOSTED SOLUTIONS

Move your software to our servers and benefit from other cutting-edge applications while avoiding upfront and maintenance costs and time.

DIGITAL MARKETING

All-In-One Website Service by tech experts who design and maintain your website, optimize your digital marketing, and help you succeed.

BUSINESS PROCESS AUTOMATION

Organize your input and streamline your operations more effectively with Document and Output Management

You want to grow your business

We want to help you navigate through today's modern technology landscape

Exceptional service

Managed Services allow you to outshine your competitors. We'll help you implement systems that enable the delivery of superior customer service. Get your clients talking for all the right reasons.

Operational excellence

WE create an agile IT department that manages your internal resources, cloud providers, and third party vendors and suppliers. YOU focus on running your business.

Business continuity

You never know when disaster may strike. The majority of companies who suffer data loss close their doors within two years. Don’t become a statistic.

See how our services can help you

Is Your Business at Risk? The Complete Guide to Small Business IT Security

Hackers don’t discriminate and small businesses around the world fall victim to threats every day. That’s why we’ve created this guide.

Get set for success

Our 20+ years of working with forward-thinking companies across the globe gives us the technical expertise and business acumen to help your organization conquer your challenges

Take advantage of strategic IT

By working with an MSP that empowers your business with proven processes and experienced staff

WE work with YOU to better understand the building blocks of your service

WE evaluate which part of your current model is under pressure or creating bottlenecks

WE create a new model that utilizes IT as a competitive advantage.

WE work with YOU to create the action plan that makes it happen

WE align both your and any external teams so the plan is executed flawlessly

WE apply ongoing management for governance and project success

WE give YOU a predictable managed services cost that adds true ongoing value to your organization

YOU are handed the keys to unlock your business’s true potential

An MSP helping customers throughout New Jersey and Pennsylvania

Achieve rapid, sustainable expansion

Bang For The Buck And A Team You Can Count On

They can configure a switch or build out a VM environment or anything in between. Whether it’s a small project, big project, or comprehensive support, PICS ITech offers it.

PICS ITech offers bang for the buck. In addition to the solid, reliable ...Read More

Ron Alexander
Director of IT
VP at LNK International

I Can Concentrate On The Business Instead Of Dealing With Computers

The single biggest benefit to having PICS as a partner is that you are able to concentrate on your business without the constant worry of how your IT systems will handle software, emails, etc. PICS will quickly get your company up ...Read More

Brian Hughes
Controller
Active Environmental Technologies, Inc.

It’s Like Having an Entire Team of In-House IT

It’s like having an in-house IT department. They’re always upfront and highly responsive. Always courteous, they show up without attitude and get the job done. And with fair predictable pricing too.

Working with PICS ITech has freed me up to ...Read More

Timothy Hogan
Director of Architecture
InterArch Inc.

Trust The Process – Deep And Up To Date Technical Knowledge

PICS ITech offers us deep, up-to-date technical knowledge well beyond what we could assemble as an in-house staff. Their processes maintain accuracy and allows for quickly resolving issues both complex and rudimentary.

We use PICS ITech ...Read More

Christopher Lange
President
Intenna Systems

A Company That Stands Behind Their Service

Love these guys! Very professional from the start! We came just came off an IT Nightmare (left with no IT Support and tons of issues), Brian & all the guys from PICS stepped up and did an excellent job. Being in a service business myself, I understand the ...Read More

David Peppelman
Jr. Christian Heating and Air

Greatly Improved Our Ability to Service Our Clients and Meet Deadlines

The ITech Service has been a great asset to Active. Working with the ITech team has greatly enhanced our ability to respond to our customers, meet deadlines and maintain uptime.

We have implemented a secure mobile computing ...Read More

Michael Iles
President
Active Remediation

Quick Response – Well Above Any Other IT Company

Quick response today and on several other occasions, great guy! Worked with many other companies over the past twenty-plus years at my last job. Well above any other company I have worked with. Keep up the good work 🙂

Michael DeLorenzo
Director of Safety
Mount Construction

Excellent Service And Value

Excellent service and value. Response times are quick, and the techs are very knowledgeable. I would recommend PICS to anyone looking for a managed service provider or any additional resources on the IT side.

Zach Rosenberg
WebiMax

Very Professional - Confident Feeling That We Are In Good Hands

We have had a very positive experience since hooking up with PICS ITech, their team is very professional and gives us that confident feeling that we are in GOOD hands.

John Petrongolo
JPC Group

I Don’t Have to Wear Multiple Hats, I Can Run My Practice

Now I don’t have wear multiple hats as the owner. I have been freed to run the practice, knowing that our IT needs are in very capable hands.

They are responsive to our needs and have just migrated us to a new server infrastructure. ...Read More

Girard Pisauro
Pisauro
Levy & Palumbo CPAs

We’re Confident They Know Us and Our Needs

With PICS ITech you get a consistent approach to service—the phone is answered by a real technician that knows us, our staff and even our clients. Every individual we work with has given us confidence that we made the right decision to go with PICS ...Read More

Joseph Sapp
COO, Talley Management Group

Not Just Another Vendor - A Best in Class Partner

PICS have lived through the growing pains of our expansions and have provided scalable answers to our IT needs. PICS ITech is certainly “Best in Class”, allowing me to concentrate on items that bring success to our business while knowing ...Read More

Warren Plank
Director, A. Fassano & Company

Like an extension to my company, PICS ITech doesn’t disappoint!

We work hand in hand with clients across the country to meet and exceed their goals, working with PICS ITech it feels like a natural extension of our company, it feels hand in hand.

When I founded my company five ...Read More

Chuck Hilpl
Founder & Co-Principal at The Hilpl Group, LLC

Top Rated Professionals That Keep Us Secure

With PICS ITech as our IT vendor, we have immediate access to technical support and a fixed monthly rate for budgeting purposes. Besides their immediate response to technical difficulties, PICS offers webinars to teach employees cybersecurity and updates ...Read More

Anna Fassano
CEO
A. Fassano and Company

Because Schefenacker can now use its system to anticipate customer needs, it saves time and money, and customer ratings have skyrocketed. Our delivery ratings have improved by more than 30 percent.

Bill Soule
IT Director
Schefenacker Vision Systems

They Bring Value And Know Our Business

We know the PICS ITech team is there to help in the event of an emergency. I've been working with PICS ITech for almost 15 years and they've always brought value in the services they provided to us.

Having an IT company that knows manufacturing and our line ...Read More

Chris Zecca
IT Manager
SCOSCHE

Competition drives down price. To maintain lower price points, companies must cut costs. And the only way organizations can cut costs without compromising quality and integrity is through technology.

Gail Mazzella
IT Director
LNK International

Great Service - They’ve Become Part of Our Corporate Family

PICS ITech has been servicing and supporting our company for over 20 years and they have truly been more like a partner to us than simply a service provider. Their support staff is knowledgeable and able to quickly fix issues as the arise ...Read More

Greg Davis
Director of Consulting
Active Environmental Technologies

The ITech Service has been a great asset to Active Environmental. Working with the ITech team has greatly enhanced our ability to respond to our customers. We have implemented a secure mobile computing environment as well as greatly improved the stability of our network.

Mike Iles
President
President Active Environmental Technologies, Inc.

…new client of PICS ITech - they jumped in on the reorganization of the company, coping effectively with a facility move, phone and utility service transfers, relocation of the server room, and restart multiple factory management systems, without the support of the prior in-house IT group. They ...Read More

Scott Managan
CFO

Time and again for over 10 years PICS/iTech has been the backbone of making possible what it is we do. Without the service that keeps us up-and-running, the fore-thought in planning the resources for our future stability, and the (not-so) occasional “panic attacks” that we put you through; ...Read More

Warren Plank
Director Sales and Marketing

You are making me look smart……I made a great decision. I just recommended you guys to another museum here in the City. At this point in my career & life; I frankly -professionally and/or personally - never recommend anyone unless I am sure about it...

Bill Smith
CFO
Museum

Dave Peppelman
General Manager

PICS ITech has been instrumental in streamlining all aspects of our technical services. We are able to operate smoothly and efficiently because of the great service and support that we receive from PICS. They are quick to respond and fix any and all problems that may occur. Each member of the PICS ...Read More

Bob James
President

Quick response and worked with Gareth today and on several other occasions, great guy! Worked with many other companies over the past twenty plus years at my last job. Well above any other company I have worked with. Keep up the good work:)

Mike DeLorenzo
The Mount Group

“The relationship with PICS ITech has made us more innovative. It has given us the confidence to expand our ideas for how we want to run our business and serve our customers. And it has given us the ability to engage with our customers in a whole new way, as an adviser, which engenders their trust ...Read More

Joe Sapp
Associate Director, Association Management Services Division

“Over the many years I have worked with PICS on many projects you have always worked with a sense professionalism, old school work ethic, and a sense of urgency to accomplish every project mission. You have earned the reputation for delivering value to your customers and partners like Eagle.”

Bill Paone
Eagle Consulting and Development