A malware infection is an attack that you do not want invading your business systems. Malicious software can often make its way on computers without your knowledge, causing various disturbances. What’s even worse, is that vital information saved on your computer or data that you access online could be stolen. Computers must have proper protection. In the event that malware infection is detected an immediate response is required.
Signs of a malware infectionBefore proceeding with the steps on how to respond to malware infections, we first need to learn about the signs and symptoms of a malware infection. These include:
- Several pop-ups appear even when not browsing the Web.
- Unusual slowness of the computer and Internet connection.
- System hangs or freezes.
- Corrupted programs.
- Antivirus is disabled.
- E-mails sent to or from your account which you did not send.
- High network activity, even when not using large programs or accessing huge data.
- Redirected access to some sites.
How to respond to a malware infectionIn case you experience any of these symptoms, the first thing to do is to ensure that your antivirus and antispyware program is updated. This is to make sure that they detect the latest known threats on their database. You should then run scans to see if an infection is detected. If it is, the programs usually have a way to remove the infection. You then need to follow the steps the program recommends.
If this doesn't work, disconnect the infected computer from the network to prevent the spread of the malware. Furthermore, avoid accessing the Web and using vital information such as bank account and credit card information. Let the technical department or your IT partner handle the concern since they are trained in determining and eradicating system malware infections.
Once the problem has been pinpointed, a tech specialist will go through the process of eliminating the infection. This includes backing up data on the computer and restoring the system to its original state. Depending on the extent of the infection, the computer may need to be wiped clean, or reformatted before restoring backed-up files.
After the whole process, the computer must be tested to ensure that the infection has been totally removed. Moreover, further investigation and studies must also be done to determine where the problem started, as well as to create a strategy as to how to prevent this from happening in the future.
How to prevent a malware attackPrevention is better than a cure and this definitely applies to malware infections. It’s best to arm yourself with knowledge on how to avoid malware attacks and prevent your systems from being infected.
- Ensure that security protection is always updated and that you run system scans on a regular basis.
- Avoid downloading attachments or clicking links from unknown sites or senders.
- Enable firewall protection.
If you have questions or concerns with regards to malware prevention and resolution, feel free to call us. Our support team is always ready to help.