Support Center

Welcome to the PICS ITech Support Center

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page.

Phone Support
609-702-3920

Client Portal

Access Client Portal

Access our client portal to create new service tickets or monitor the status of existing tickets.


  • Submit a Support Request







// <![CDATA[
function cwLogin()
{
var strEmail = document.loginform.txtemail.value;
var strPassword = document.loginform.txtpass.value;
var strEmail = document.loginform.txtemail.value;
if (strEmail.length == 0)
alert("Please enter your email address.");
else if (strPassword.length == 0)
alert("Please enter your password.");
else
location.href = "https://connect.pics.com/v4_6_Release/services/system_io/portal/Default.aspx?undefined&gotoparams=&txtemail=" + strEmail + "&txtpass=" + strPassword;
}
// open the client email with the specified address
function sendEmail(encodedEmail)
{
// do the mailto: link
location.href = "mailto:" + decodeEmail(encodedEmail);
}
// return the decoded email address
function decodeEmail(encodedEmail)
{
// holds the decoded email address
var email = "";
// go through and decode the email address
for (i=0; i < encodedEmail.length;)
{
// holds each letter (2 digits)
var letter = "";
letter = encodedEmail.charAt(i) + encodedEmail.charAt(i+1)
// build the real email address
email += String.fromCharCode(parseInt(letter,16));
i += 2;
}
return email;
}
function emailPassword() {
var strEmail = document.loginform.txtemail.value;
if (strEmail.length == 0 || strEmail.indexOf("@")